Founded in 1978, the Electronics Technicians Association, International (ETA® International) represents the electronics industry, from the technician and educator to the corporate institution. ETA has issued over 150,000 technical certifications covering more than 80 certification programs in a variety of technology fields. You can find ETA-certified professionals working for many well-known companies like Motorola, Google, ESPN, and the United States Armed Forces.
ETA Workforce Readiness Certifications
Certified Service Manager (CSM)
This is a valuable examination for those who serve as managers, owners or department heads of service businesses such as electronics, computer, communications and appliance repair facilities. Several of the topics covered in this examination include: manager responsibilities and objectives, personnel profiles and job descriptions, team building, training, hiring and employment laws, employee compensation systems, customer relations policies and skills, service policies, service/production area development, test equipment needs and procurement, financial and parts department management, warranties and risk of liability, contract negotiation, vehicle procurement and maintenance, association memberships/involvement, quality systems, security, safety/osha, and project management.
Customer Service Specialist (CSS)
The Customer Service Specialist (CSS) is a certification that validates one’s work skills through employability concepts. Though developed to meet the role of an evolving service oriented electronics technician, CSS is relevant to every industry, employer and employee. Topics included are safety, ethics, respect, teamwork, communication, telephone and email techniques, problem solving, interpersonal relationships, and sales and marketing.
ETA Basic Electronics Certifications
Associate Certified Electronics Technician (CETa)
The Associate certification is designed for technicians who have less than two years experience or trade school training for electronics technicians. The CETa is more in-depth than the Student Electronics Technician (SET) as it expands on all of the topics listed within the SET. Every Certified Electronics Technician (CET) candidate must pass the Associate exam before they can qualify to sit for the full Journeyman certification. Once a technician has completed the four year term, they should specialize and take a Journeyman option.
If you hold a CertTEC BEE certification with all four modules current, then you are eligible to rollover to an ETA Associate Electronics Technician certification! To apply, you must fill out the rollover form, and send a copy of your BEE certificate showing all four modules checked and up-to-date to ETA via fax (765) 653-4287 or email. BEE rollovers are $60.
Basic Systems Technician (BST)
The Basic Systems Technician (BST) stand-alone certification is for individuals trained in the basic foundational levels of electronics used in troubleshooting systems and their functions without the need for component circuit analysis. The intent is to introduce a foundation of skills (in a wide variety of electronic industries) needed by technical personnel to advance their competency and efficiency with their work endeavor. If not specifically stated, the most recent technical standard revision is referenced. The BST is the foundational electronics systems certification and the next concentration up in knowledge is the Associate CET or the Systems Level Technician.
Electronics Modules (EM1-5)
The Electronics Modules program is based on ETA’s Associate level certification, and is divided into five modules. The purpose of this is to align with a growing portion of the electronics education industry that is charged with providing electronics training that does not include the total content of traditional basic electronics courses.
In some instances, technical institutions are asked to provide training in only certain areas of electronics. This is so companies that need only narrower skills and knowledge (than one expects of a complete Associate CET) can employ workers who have required knowledge and skills for only the technology and processes used at that company.
To provide a path for the technician leading to the Associate CET (CETa) credential, the five BASIC modules of the Associate CET can be acquired individually through the Electronics Modules (EM1-5) program. Once a technician attains all five module certifications, ETA will issue an official Associate CET certification (all five EM modules must be current). The technician may also choose to gain only those modules needed in order to be employable. The Electronics Modules are also a great retention tool.
Available Electronics Modules
- Download the Common Formulas Sheet (Can be used during the EM1-5 exams)
- FREE retake! ETA allows one free retake with all ETA certification exams after a 30-day waiting period.
Student Electronics Technician (SET)
The Student Electronics Technician certification is aimed for high school students. It allows high school students and entry level technicians, with minimal training, the opportunity to earn a basic beginners certification. The examination covers a variety of topics including: electrical theory; electronic components; soldering-desoldering and tools; block diagrams-schematics-wiring diagrams; cabling; power supplies; test equipment and measurements; safety precautions; mathematics and formulas; electronic circuits; series and parallel; amplifiers; interfacing of electronics products, digital concepts and circuitry; computer electronics; computer applications; audio & video systems; optical electronics; basic telecommunications; and technician work procedures.
Through a partnership with ETA, the Student Electronics Technician certification exam is also available through NOCTI. Please visit www.nocti.org for information on taking the SET as well as costs for the exam and optional hands-on component.
SET Exam Info
|Type of Certification:||N/A|
|Certification Term:||2 Yrs|
|Questions on Exam:||100|
|Time Allowed to Test:||2 hours|